Terms & privacy
Terms & conditions
Training, coaching and events promoted on this website are organised by Together London Limited, a company incorporated in England and Wales.
Registration number: 6590575.
Registered office: 7 Bell Yard, London, WC2A 2JR, UK.
VAT number: GB 933 1231 59.
Cancellation policy for live online courses
You can rebook for another date within one year of the original booking; there are no refunds. You can’t transfer to someone else.
In the rare case that there aren’t enough people to run your cohort, we’ll contact you a week beforehand with alternative dates.
Cancellation policy for face to face courses
If you cancel before the booking deadline we’ll refund 50% of the course fee; after that you need to pay in full. You can’t transfer to someone else.
In the rare case that there aren’t enough people to run your cohort, we’ll contact you at least two weeks beforehand with alternative dates.
Cancellation policy for coaching via Zoom
To reschedule your session, give us 24 hours notice.
We don’t provide refunds for cancellations or missed sessions.
Privacy policy
Cookies and tracking
We use cookies to track your use of this website, in order to understand how people use our website and improve its design and functionality. If you do not want us to set cookies, use your browser settings to achieve this, or install ad blocking software. Most functionality of the website will still work.
Using your data
If you register for our training or coaching, we ask for some personal information to administer and organise the event, depending on the event type. This may include name, email, address details, telephone, job title and organisation, dietary preferences etc. We store this information in a database for the purposes of organising the event. We will contact you with details about the event, usually by email. We will not sell, rent, or provide in any other way any personally identifiable information about you to any third party, apart from for the purposes of organising the event.
Payment processing and credit card details
We use Stripe to take online payments for our services. We don’t store the credit card details on our servers. Stripe requires your credit card details to process the transaction. This information is transmitted over a secure encrypted connection (SSL), and is stored on a secure Stripe server.
Promotional emails
We may send you an occasional promotional email about services we think you might be interested in. You can unsubscribe from all future emails using a single-click unsubscribe link within the email.